Is it possible to upgrade my license plan?

Modified on Mon, 3 Feb at 12:09 PM

Yes, you can upgrade at any time!

How is the new duration of your subscription calculated?

Here is an example of the upgrade process and calculation when you upgrade from Basic to Premium:

  • You get a full year of Premium license (365 days)
  • Your remaining Basic days are converted to Premium days based on their value
  • The conversion is automatic and ensures you don't lose any value from your current Basic license


For example, if you have 200 Basic days remaining:

  1. You receive 365 days of new Premium license
  2. Your 200 Basic days are converted to 63 Premium days
  3. Your total new Premium period will be 428 days


How can you upgrade your licence plan?

To change your service level, log in to your Open Badge Factory account, then go to the ‘Administration tools’ / Subscription section. Click on ‘Extend your subscription’.



Fill in your contact details (step 1). Select your new service level (step 2), then confirm your order (step 3). 


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