Reviewing applications

In this section,the issuer can see a list of all those badge applications that are active or disabled and that can receive badge applications for reviewing in the Review applications section. NB! Applications where the badge is issued without review won’t be visible here.

Manage badge applications review

If there are applications waiting for a review, there is a pending mark at the end of the badge application and a number stating how many applications have been received (for example, pending 1). The issuer can access the information regarding the badge application and start reviewing pending applications by clicking the badge application’s name.

• Send me daily e-mail notifications of pending applications: With this setting, the issuer will receive an e-mail notification regarding all new pending badge applications.
• Details: By clicking the Details section open, the issuer can see the URL address and embed code of the application. If it’s a claim code type of an application, the claim codes are visible here as well.
• Settings: The issuer can activate the badge application or set the application as disabled, set an expiry date and more through the settings button.
• Organising and searching for badge applications: It’s possible to organise and search for badge applications the same way as badges (see Organising and searching for badges).

It’s also possible to search for badge applications with ready-made tags. All searches for all applications regarding the specific badge application. In progress searches for all applications that have been started and have been saved as drafts, but the applications have not been submitted for review. Pending searches for applications that have been sent for review but have not been reviewed yet. Approved searches for all approved badge applications and Rejected all rejected ones. Revised searches for all applications that have been sent to be filled out more completely by the applicant.

Review a badge application

When a new application is received for review, click first the name of the badge application after which a list of received badge applications will be shown. When the application was sent and by whom will be visible in the list (applicant’s email address).

The submitted application will open by clicking the applicant’s email address. After the information provided in the application has been read, the reviewer makes a decision if the given information was sufficient/correct.

• Issue badge

If the information provided in the application was sufficient/correct, the badge can be issued by clicking the Issue badge button. Before issuing the badge, the issuer can set an expiry date for the badge and add something to the criteria page if needed. The issuer can also edit the message that will be sent along with the badge to the earner.

• Return for revision

If there was some information missing in the application but otherwise the application could be approved, the application can be returned for the applicant by clicking the Return for revision link. A message form is opened by clicking the link where it’s possible for the issuer to describe what additional information is needed from the applicant. The applicant will receive a link to their e-mail, and from here s/he can add more information to the application. NB! The information provided by the applicant before will remain in the application.

• Reject application

If the information wasn’t sufficient/correct, the application can be rejected by clicking the Reject application button. Before sending the rejection, the issuer can edit the message that goes out to the applicant. It’s possible, for example, to determine why the application was rejected in the message.

• Delete application

In case the applicant has sent the same application several times by mistake, the badge application reviewer can delete the unnecessary applications by clicking the Delete application button. In this case, the badge application won’t for example show in the organisation’s application reports as a rejected application. NB! The badge application reviewer must be careful when deleting applications, and be sure, that the application has been sent in fact as a mistake. It’s not possible to return the application after it’s been deleted.

Reviewing badge application at the Pro service level

A badge application list has been created for managing the badge application at the Pro service level. It makes it possible to see with one look what badge application has received pending applications. It’s possible to access badge reviewing straight from the list, and applications can be ordered by Newest, Oldest, or by Applicant name.