Experiencing Issues with Your Subscription Payment?

If you’re having trouble processing your subscription payment with your credit card, it may have failed for one of the following reasons:

Possible Causes:

Your credit card payment may have been declined for one of these common reasons:

• Your card's payment settings (such as daily spending limits or online purchase restrictions)
• A remote sales block on your card that prevents international transactions
• Technical compatibility issues between your bank and our payment processor (Nets)

How to resolve the issue?

We recommend trying one of the following solutions:

• Use a different payment method.
• Try a different device or browser.
• Contact your bank to verify your card settings for online purchases.

If the issue persists, please don't hesitate to contact our customer support team. We're here to help ensure your transaction is completed successfully.